Automated Attendant
Allows callers to be automatically transferred to a user’s extension without the need of a live person. 
Call Detail Records
A log of all calls made and received including detailed information.
Call Follow Me
The PBX phone system can ring different numbers looking for a person. Your desk phone, smartphone, etc., can be called in any chosen order.
Call Forwarding
Calls may be forwarded to any device, anywhere depending upon the needs of a business.
Call Park
Allows a call to be ‘parked’ on a virtual extension and then picked up by a third party by dialing that extension.
Call Queuing
Allows multiple calls to be placed in a queue and answered by the next available customer service agent/operator.
Call Recording
Record a phone conversation for later playback.
Call Routing
Directs calls to the correct extension based on a Direct In Dial (DID) number.
Call Transfer
Transfer a call to another extension, voicemail, etc.
Call Waiting
Allows switching between two simultaneous calls on single line phones.
Caller ID
Displays the callers phone number and name (where available) on calls. 
Conference Bridge
Create a multi-user conference right on the system.
Customer Service Agents
Agents can log onto the system and take customer service calls.
Database Integration
Uses the phone number to get customer database infomation during a call.
Do Not Disturb
Incoming calls are automatically routed to Voicemail.
E911 Location Support
Enhanced 911 gets emergency response to the location automatically.
Interactive Directory
Allows inbound callers to look up an extension/department by name.
Interactive Voice Response (IVR)
Advanced call handling that allows callers to navigate a menu system.
Music on Hold 
While waiting in a call queue or on hold, callers hear music playing.
Day Night Call Routing
Calls can be routed differently based on the time of day.
Voicemail
Record a message from a caller when you are away from your desk. Includes ability to deliver the voicemail message via email.

Note: Features in Black are available only with Dedicated Systems.

There is no better time to leave behind the costly and resource intensive limitations of your traditional phone system.
Great First Impressions 
You only have one chance to make a great first impression with a potential customer.  With Flex IP’s auto attendant you will sound like a Fortune 500 company no matter where you are working from.
Freedom to Work Anywhere
Work anywhere you want to.  Whether you’re using a SIP Client for an iPhone, iPad or Android device all you need is mobile broadband to make and receive calls. The days of being tied to your desk are over.
Unified Communications
With the growth of virtual offices it has become common to have home based and mobile workers.  With Flex IP you can unify everyone under one company number just like if you were all in one office.
Save Money
A complete PBX Phone System and SIP Calling Service with unlimited inbound and outbound Anywhere minutes (US & Int'l) for one low price. You won’t find a better deal anywhere.

Leverage The Cloud
Replace aging and legacy telephone systems that are a burden to maintain. And eliminate costly phone usage and related service charges.
Overcome Funding Challenges
Eliminate capital expense outlay for PBX equipment and provide predictable and economical flat-rate monthly fees.
Create User Value
Enhance overall communications and productivity through increased features and functions.
Achieve Peace of Mind
Reduce the maintenance and support burden as the system management responsibility shifts to Premier IP Solutions at no extra cost.
Built in Flexibility
Address the need to easily and quickly scale on-demand as phone requirements increase or decrease.
Extend your Current Investment
Facilitate IP convergence as SIP Calling can typically utilize and leverage your existing data network.
Expand Communications
Provide users with the utmost in flexibility as phone lines are no longer tied to a single location or jack.  Users are free to move their phones anywhere that has a network connection.
Be Prepared
Build disaster recovery and continuity into your technology support plans as Flex IP is hosted off-site and calls can be easily redirected. 
Simplify Support
Improve response time and user-level support with easy moves, adds and changes (MACS) to the system.
Increase Access
Boost productivity by affordably providing SIP Clients to key staff members who are mobile or remote phones to home-based workers.